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Privacy

Shop Ferret respects your right to privacy. This policy summarises what personal information is collected, and how this information is used. This policy also describes other important topics relating to your privacy.

Shop Ferret values its customers. Customer information is collected in an effort to give you a pleasant shopping experience and to communicate with you about Shop Ferret products, services, contests and promotions. Your information is not sold or rented to third parties.

As described in this policy, Shop Ferret, shares your information with affiliates and under certain circumstances, with third parties that provide services on Shop Ferret’s behalf, or have partnered with Shop Ferret to offer a particular product or service.

This policy describes the personal information collected about you, the reasons for collection, how it is used and when it is shared with third parties. This policy also describes the choices you can make about how your information is collected and used. If you have any questions about this privacy policy, you can always contact the Shop Ferret customer service team by:
Calling 1300 191 911 or
email info@shopferret.com.au

Your Consent

By using Shop Ferret or providing personal information, you are consenting to the collection, use and disclosure of your personal information as described in this Policy.

If you do not consent to the collection, use and disclosure of your personal information as described in this Policy, do not use Shop Ferret website or Contact Us forms.

As you browse Shop Ferret, third party vendors, including Google, place advertising cookies on your computer so that suppliers can understand what you are interested in. Cookies collect information that include the server your computer is logged onto, your browser type and how you gained entry to the Site. Therefore, when you use the Site these details are recorded about your use, such as how you have used the Site, the time and date of your access to the Site, pages of the Site that you accessed and the time you spent on the Site. This information is used in an anonymous form for statistical purposes and to improve target advertising and as such, cannot be used to identify you individually. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture your email address or any other personally identifiable information. This enables them to present you with retargeting advertising on other sites based on your previous interaction with www.shopferret.com.au. The techniques Shop Ferret partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page (insert hyperlink http://www.networkadvertising.org/choices/)to opt out of AdRoll and their partners’ targeted advertising.

Google's use of the DoubleClick cookie enables it and its partners to serve ads to users of ShopFerret based on their visit to the site and/or other sites on the Internet.

Visitors may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting Google’s Ads Settings. (Alternatively, you can opt out of a third-party vendor's use of cookies for interest based advertising by visiting aboutads.info.)

If you elect to become a merchant featured on the site Shop Ferret will also collect and use personal information, as required to fulfill the obligations described in the merchant agreement you enter into with Shop Ferret.

 

What kind of information does ShopFerret.com.au collect?

Shop Ferret may collect information, such as your name, e-mail and postal addresses, phone numbers and other relevant data when you make a purchase through the Shop Ferret website or one of the stores via Shop Ferret, place an order online or by phone, save your info online with Shop Ferret, or participate in a contest, promotion or survey. A record of your purchases you make online or by phone is maintained by Shop Ferret.

How does Shop Ferret use my information?

When you place an order or make a purchase from a Shop Ferret affiliate website you are sharing your personal information with that site and not Shop Ferret. The affiliate website may use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, postal mail or e-mail if there are questions regarding your order or purchase. Before making a purchase through an affiliate website it is recommended you view the sites privacy policy.

If you e-mail Shop Ferret, you are voluntarily releasing this information. Your e-mail address will be used by Shop Ferret to respond to you. Unless you have agreed otherwise, Shop Ferret will not use the information that can identify you, such as your e-mail address, for direct marketing purposes.

 

If you participate in an online contest or promotion, Shop Ferret may use your personal information to send you e-mails about future promotions or information. You always have the choice not to receive marketing information.

In addition, Shop Ferret may use information about your product interests and purchases to improve the website design and your online and in-store shopping experiences. Shop Ferret may contact you, subject to the choices you have made, via e-mail, to conduct market research and learn more about how to improve product offerings.

To serve you better, your information and the information about your product interest and purchases may be combined with information from third parties, including demographic information and information that is publicly available. This information may also be combined with information from affiliated stores. This combined information is used to enhance and personalise your shopping experience and to communicate with you in accordance with this policy.

In addition, Shop Ferret may have collected similar information from you in the past. By entering the Site you are consenting to the terms of this policy and to the continued use of previously collected information.

Does Shop Ferret share my information with third parties?

If you shop though Shop Ferret, your information are be required to be shared with third party suppliers to finalise your purchase order.

In the unlikely event of a sale of some or all of our business, Shop Ferret will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

Shop Ferret reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Shop Ferret.

Shop Ferret may share your personal information with third parties Shop Ferret hires to perform support services for it. These third parties are required to use the personal information Shop Ferret shares with them only to perform services on Shop Ferret‘s behalf and to treat your personal information as strictly confidential.

Links to Third Party Internet Sites

Shop Ferret contains links to Internet sites that are not operated by Shop Ferret. These links are provided as a service and do not imply any endorsement of the activities or content of these sites, or any association with their operators. Shop Ferret does not control these Internet sites and is not responsible for their content, security, or privacy practices. Shop Ferret urges you to review the privacy policy posted on these web sites before using the site or providing personal information.

How do I access my information? How do I change or delete my information?

You have the right to access personal information held about you at all times. You can review, change or delete certain personal information related to your use of the Shop Ferret websites (e.g., name and contact information). To update, or delete your information please contact the customer service team to do so on your behalf. The Shop Ferret customer service team can be reached Monday-Friday 9am-5pm on 1300 191 911 or email privacy@shopferret.com.au.

How do I exercise my choices about receiving promotional communications?

Shop Ferret would like to communicate with you, only if you want to hear from Shop Ferret. If you prefer not to receive promotional information or do not want your information used to enhance your shopping experience with Shop Ferret, please send an e-mail to email privacy@shopferret.com.au requesting this. Please be sure to include your full name and the e-mail address you used when you registered or made a purchase.

Links to Third Party Internet Site

Shop Ferret may contain links to Internet sites that are not operated by Shop Ferret. These links are provided as a service and do not imply any endorsement of the activities or content of these sites, or any association with their operators. ShopFerret.com.au does not control these Internet sites and is not responsible for their content, security, or privacy practices. ShopFerret urges you to review the privacy policy posted on these web sites before using the site or providing personal information